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Buy 2 Get 1 Free | Same-Day Delivery Kuwait
Buy 2 Get 1 Free | Same-Day Delivery Kuwait
Buy 2 Get 1 Free | Same-Day Delivery Kuwait

Return & Exchange

General Policy

  • Returns and exchanges accepted within 14 calendar days of purchase.
  • Items must be undamaged, unwashed, unworn, and in original packaging with proof of purchase.
  • Delivery charges are non-refundable. Customers cover return/exchange delivery costs: 3 KWD in Kuwait, varies internationally.
  • Only regular-priced items are eligible; personalized, on sale, and clearance items are not returnable or exchangeable.
  • Refunds/exchanges processed after store inspection.

Exclusions

  • Jewelry, watches, glasses, wedding/event dresses, underwear, and swimwear are not eligible for return or exchange.

Important Notes

  • Refunds or exchanges will not be granted if the items do not meet the outlined requirements.

    For any concerns, contact us via WhatsApp +96597339265. Please note, we cannot guarantee that processing of items hasn't started, but we will do our best to accommodate your request.

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